On Thu, 29 Mar 2007 12:23:18 -0400, Chris F Clark
<cfc@shell01.TheWorld.com> wrote in
<sddd52suih5.fsf@shell01.TheWorld.com>:

>John Navas <spamfilter0@navasgroup.com> writes:
>
>> Sounds like you are making some progress. It's just unfortunate, sad
>> and frustrating that it's so hard to get companies like Intel to take
>> notice of problems in their products. It inevitably makes me less
>> likely to use and recommend them.
>
>Of course, it isn't a problem unique to Intel (or large companies in
>general). However, large companies often develop bureaucracies where
>such problems proliferate, since often it isn't "locally" optimum to
>be accountable and responsible. I don't have a good solution to that
>problem, and even if I thought I did, it wouldn't be on topic in this
>group. It is still frustrating....

True, but Intel is the only company I know of that has this particular
issue, and it has so much presence in the market that the issue is
significant. It's not only a matter of respect for the customer, it's a
matter of corporate responsibility.

--
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