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Old 03-31-2007, 01:52 PM
GolfGod
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Default Re: verizon customer service


"Laura" <lassere4@cox.net> wrote in message
news:NDiPh.153981$ia7.105539@newsfe14.lga...
> Has anyone been getting calls from customer service?
> About a month ago I got a call saying I was over my minutes(I was not) and
> didn't I want to sign up for a plan to increase my minutes? I called back
> later and told them I was not happy with this attempt to renew my
> contract.
> They apologized. Today I received a call telling me they would give me a
> free month of service if I renewed my contract. I said no I like the fact
> I had no contract and that I was not obligated to anyone. My question is
> can they assign me a new contract without me knowing over the phone ?

Sprint did exactly that to me when I was out of contract. I was very happy
with their coverage here in SW Florida, but I can't abide lying scum. I'll
never go back. I suggest you call V's CS and ask them. I've never had them
knowingly lie to me.



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