Re: Orange rant - Why are all the useful services no available to business customers only? Clueless expressed precisely :
> I have a few lines with Orange & find myself fighting the CS teams more &
> more.
>
> The cool services such are Everyphone, Single Number & Enhanced Line 2 are
> restricted to business customers only! Why? What damn difference does it make
> to Orange if the customer using the service pays for it out of personal funds
> or the business?
>
> I run my own business but am then told that I can't have my current tariffs
> if I convert my account type.
>
> Why can't Orange price per service if it has to & allow all customers to use
> as many or as few services as they wish? Buy xxx minutes as needed & then all
> the extras you want. Want Single Number, pay an extra pound or two a month.
> Ditto for Everyphone or Enhanced Line 2. Though having said that, Enhanced
> Line 2 should really be standard for everyone!
>
> Or am I tempting fate given the state of Orange's billing systems.
>
>
> S. Althaf
What you fail to add is that once upon a time most of these services
were available to personal customers, but since FT took over they were
removed and restricted to business customers only. |