On Mon, 9 Apr 2007 17:10:56 +0100, "Simon Finnigan"
<SimonFinnigan@hotmail.com> wrote:

>"Thomas Kenyon" <tom@art-it-services.co.uk> wrote in message
>news:OerSh.3817$C82.130@newsfe7-win.ntli.net...
>>I have sent support requests from 2 of my voip.co.uk accounts asking how
>> to renew the UK pack (one of which has been awaiting a response for
>> almost 2 weeks) and I haven't had a response.
>>
>> Does anyone here know how it is done?
>
>Bug the hell out of them by phone :-)
I agree that it is strange that they don't provide an option to say
why you are topping up your account. I topped up my account and then
raised a ticket. It all went OK.


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