declared for all the world to hear...
> A colleague of mine has a K750i Sony Ericsson phone which has developed a
> Unfortunately the phone is only eight months old and he has lost his receipt
> ! So the retial outlet are currently refusing him any assistance.
> Would the network provider, o2 I think, be able to trace his purchase date
> from the phones IMEI number ?
> If so how do we go about getting it on the screen ?
The IMEI? *#06# or just take the phone apart.
> I vaguely remember a code being typed into nokia phones to bring
> this information up, and, furthermore, would I be correct in thinking that
> consumer law would say that a phone should last for at least twelve months
> before developing a fault ?
Sucha law would be impossible to follow. If you mean "should a phone
last more than 12 months" then I would argue yes it should. The law says
that it should last a "reasonable length of time" and "reasonable" is
defined as "what a reasonable person would consider to be reasonable".
> Any help you can offer is greatly appreciated.
How was the phone paid for? If it was on a card it will be on a
Why not cut out the middleman and go direct to the manufacturer? Many
phones have special warranty codes which carry the date of manufacture
so a proof of purchase might no be necessary.