"RMZ" <Jeremy.Deats@gmail.com> wrote in message
news:1179287767.872591.38120@w5g2000hsg.googlegrou ps.com...
> Here's a snap shot into my frustration. This is not an uncommon
> problem and not the first time I've experienced these kind of woes
> from a cell phone, however it's the first time I've had these kind of
> problems for a phone that's gotten such rave reviews and praise, The
> Blackberry Pearl.
>
> So I got my new Blackberry Pearl home and started checking out all its
> options... I immediately noticed the things others have said, this is
> a very attractive, relatively fast, phone that is user friendly. That
> was until I tried the web browser that comes with the Blackberry
> Pearl.
>
> I immediately started to miss the Opera Mini browser. So I went over
> to Opera's website and was happy to see the Blackberry Pearl is
> supported. I downloaded Opera Mini and then proceeded to use the
> Blackberry Desktop Application manager to load Opera Mini into the
> phone. The process takes a long time, a very long time as it was
> install Opera Mini I noticed it was removing quite a few other
> applications (I had not requested to remove anything), about 10
> minutes later (yes, it took that long), the phone sort of rebooted
> itself. I discover the Opera icon is now available, but the browser
> that came with the phone is now gone.
>
> I try to use the Opera browser and no luck... it runs, but it can't
> connect. I comb this newsgroup and other on-line resources only to
> find that I need to change from WAP to ISP, that sounds familure as I
> had to do it on an old SmartPhone I had, the difference here is that
> BlackBerry does not have documented how to do this....
>
> So I'm thinking, well this really sucks what next? I call Cingular/
> at&t and they are unable to help me, not only that they are rude... So
> next I turn to the Blackberry website.... Blackberry.com has lots of
> support documents, of course none of them help me and if I want to
> contact support for anything I need some kind of subscription
> account....
>
> Suddenly I realize: this is what I get for buying a consumer phone
> from a company that is entirely geared for corporate products. RIM
> (company that produces the Blackberry line of products) has no option
> for me.
>
> At this point, I just want back the applications the phone came with,
> so I uninstall Opera Mini, it uninstalls just fine, but unfortunately
> the Blackberry Browser is gone, and gone are a few other Internet
> related apps on the phone.
>
> It's apparent the "Blackberry Desktop Manager" running on Windows XP
> is the responsible for this problem as I saw it removing the
> applications as it was installing Opera, I questioned then what the
> hell it was doing, but I had no choice but to let if finish.
>
> Disgusted, I look for a way to "hard reset" the Blackberry Pearl to
> get it back to the condition it was in when it came out of the box.
> This option is available on all phones, but not the Blackberry Pearl.
>
> So now it appears due to software engineering problem (the Blackberry
> Desktop Manager for Windows removing pre-installed "firmware" from the
> handset when using the Application Loader) and a hardware engineering
> problem sense the phone has no reset.
>
> To say I'm annoyed is an understatement. Blackberry has an outstanding
> reputation in the corporate world and this phone has gotten a lot of
> positive press. I suppose if you're the kind of person who will never
> install applications like Google Maps or Opera Mini, this phone will
> make you happy, but I find lack of a "hard reset" feature and lack of
> any kind of support from the manufacture a real problem.
>
Let's see, I'm running Opera Mini, Google Maps, Telenav mapping, and a few
others on my Pearl with no problem. Off-hand, I'd have to say you're
experience is maybe from user error (I said maybe). Do some research, on
http://blackberryforums.pinstack.com...earl_8100.html and on
http://www.howardforums.com/forumdisplay.php?f=221 and you can probably get
your issues resolved. Good luck.