Pecos <anortRemOveThIs&2on21@mindspring.com> wrote in
news:Xns9929C1991E37BPecos@66.150.105.47:
> Please read this article if you are in the market for a Maxtor
> DiamondMax hard drive. My experience was with the 6L250S0 DiamondMax
> 10 SATA I 250GB model, but may also apply to other DiamondMax series
> drives.
>
> Read the whole article:
> http://www.mindspring.com/~anorton1/..._Identity.html
>
> Cut to the chase:
> http://www.mindspring.com/
> ~anorton1/A_Case_of_Maxtaken_Identity.html#NotHardDrive
<clip sig>
I am seeking advice from all of you experienced hardware experts out
there to write the final chapter in A Case of Maxtaken Identity.
I am still trying to replace my now defunct Maxtor DiamondMax 10 250GB
SATA I 1.5 GB/s 16 MB hard drive, one of two drives in my RAID array. I
now have several options. During a call to Seagate/Maxtor to get some
information about their Maxtor Maxline III models, I happened to ask them
if there was a warranty on my refurbished drive. The surprise answer was
that it was still under warranty.
I was very happy to hear this. After I received the email stating what I
needed to do to send the drive to them, I noted that they have a program
that would allow me to receive a hard drive via two day air before
returning the bad drive. They would also send the packaging needed for
returning the bad drive (which I need) and prepay for the return
shipping. This would cost $19.99.
I also noticed in the email that physical damage to the drive would void
the warranty. When I called Seagate/Maxtor back to cancel the original
RMA and sign up for the Advanced Replacement program, I was honest and
told them that after the drive had failed, I had taken it out and tapped
it on the floor to free any possible stuck heads. I knew this trick
sometimes worked with older drives. The support person told me that if
the drive was damaged internally, I would be charged for a replacement
drive. I also told her that the drive clicks five or more times during
POST, although I don't know if it did that before my 'last chance' risky
fix, that wasn't a last chance risky fix after all now that I know it had
a warranty. ;-)
I have two options:
Option 1:
Return the bad Maxtor DiamondMax 10 6L250S0 250 GB SATA I 16 MB NCQ drive
to Seagate/Maxtor for a replacement. The replacement drive will most
likely also be a refurbished drive.
Risk the additional cost of a replacement drive if the warranty has been
voided.
The warranty expires April 16, 2009.
Option 2:
Buy two new Maxtor Maxline III 7V250F0 250 GB SATA II 16 MB NCQ drives
with 3 year warranties.
Cost: $130 more than Option 1 if the warranty on old drive is good
$50 more than Option 1 if the warranty on old drive is void
This seemed like a no-brainer until I read about the possibility that I
may have voided the warranty.
So all of you esteemed hardware veterans out there - have I toasted my
old drive and will it have internal damage? Has this in fact voided my
warranty?
Please help me write the final chapter in my article:
http://www.mindspring.com/~anorton1/..._Identity.html
I will tally up the votes for Options 1 and 2 and will update my webpage
with a summary of who voted and how you voted. I am doing this as a sort
of an experiment. Unless I have a really good reason not to, I am
letting you make the final(??) choice for me.
Voting ends 3 PM EST May 15 or until I place my order. Additional
comments/advice as to your choice is appreciated but not necessary.
Alan Norton
Reviews: ABIT AN8 SLI, ECS P965T-A & Foxconn 975X7AB-8EKRS2H Mb's
Choosing the Right Version Of Vista - Vista Confusion Article
Arizona Pics and Cute Animal Pics
http://www.mindspring.com/~anorton1/
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