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Old 08-11-2005, 01:56 PM
dold@XReXXhotel.usenet.us.com
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Default Re: hotel nightmare part 2

paranoid <seanNO@spamunhookedmusic.com> wrote:
> Secured or unsecured. This is a large hotel, resort, and both the client
> and my partner agree that a secured network means that the hotel would
> have to "baby" clients through setups. Sometimes that means, walking to
> the farthest end of the hotel to set up the wireless...


Don't worry about the guests, worry about the employees.
Do you think you can adequately train all of them?
Do you think that the hotel will put up with that additional level of
talent that would now be required of the employees?
Embassy Suites in Denver can't even get the cleaning crew to plug the cable
modems back in after they vacuum the room

> I, on the other hand, think you have to have some type of WEP. I dont
> think its that hard, give the customers a key when they check in, if they
> cant figure it out, then have them bring the laptop to the front desk?


And stand in line in their jammies? I think not.

> I just think its so unproffesional when a client connects to a network,
> and they get this big warning that the network is unsecure. I wouldnt
> want to connect to it, although I probably would though, but I could see
> where some customers would get really paranoid, and with reason...


In one hotel, I was faced with a splash screen and asked whether I wanted a
tightly firewalled connection, or an open connection to the internet. The
suggestion was to use the protected connection unless I was using VPN.

> So they dont want it, and I do....


> Any more fuel I can add to my fire?


I've never been in a public place with working WEP.
Every one of them has required a splash screen login. Most are innocuous
and could be filled out by anyone. Some are tied to room billing, although
I can't remember what the certification was. Some have a "key" that was
dispensed as a label on the sleeve for the room key, but that was a splash
screen, not WEP.

The only place I've visited with WEP was in the guest area of a business
who had a wireless access point with an SSID of the "companyname"-customer,
WEP locked. Nobody knew who set up the network, nor what the wireless
password might be. Nobody seems to use wireless there. One guy knew where
the router was.

They did have an unoccupied desk with a cat 5 cable where they let me
connect while I wait.

I didn't get a splash screen. No explanation that I needed a key that was
available at the desk. No invitation to log in with my credit card.
Nothing.

--
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Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5


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