In reviewing my recent Sprint bill I found $40 is charges for "Premium
Services" (ringtone and game downloads) that I did not make.

Sprint "Customer Service" keeps saying that these were done by me
since they were charged to my phone. Catch 22 here: I didn't do it,
but I must have since they are on my bill, and since they are on my
bill I must have done it. They did tell me that most of the downloads
occurred in the middle of the night when the phone was in my house and
I was asleep.

I talked to several people at Customer Service for over an hour,
including a supervisor, all of whom told me that they couldn't or more
accurately, wouldn't do anything to reverse the charges.

Since it appears that the downloads were made through their website,
does anyone know if Sprint keeps the IP address of the downloader?
Customer Service doesn't know or won't tell me.

Has anyone else had this problem with Sprint? How did you resolve it,
it at all?

Tomorrow I call Sprint Corporate and try there.

So a WARNING to all: Check your bills carefully!

James