Re: Suspected Fraud By Sprint's "Premium Services"
"James" <James@noone-nowhere.com> wrote in message
news:q6je43lhah6ian4v6b7urpqm77b2qjm9cj@4ax.com...
> In reviewing my recent Sprint bill I found $40 is charges for "Premium
> Services" (ringtone and game downloads) that I did not make.
>
> Sprint "Customer Service" keeps saying that these were done by me
> since they were charged to my phone. Catch 22 here: I didn't do it,
> but I must have since they are on my bill, and since they are on my
> bill I must have done it. They did tell me that most of the downloads
> occurred in the middle of the night when the phone was in my house and
> I was asleep.
It may have something to do with their converson to the new billing system
(see my recent post on unknown international calls). The person I finally
got through to said she got a call from someone who got a call from Sprint
saying her phone was compromised, and it wasn't. One group found 196
minutes of calls made by me, the website says 1 minute, and another person
can't find any record at all of the calls -- and I didn't make ANY, and I
don't know anyone overseas, and no one else has any way of using my phone.
It's all blamed on the new billing system. It sounds like it's a total mess
over there right now. Or you may have actually been cloned. |