DTC <no_spam@move_along_folks.foob> hath wroth:

>Jeff Liebermann wrote:
>> Ummm.... I don't think I'm going to try to get a clueless user to
>> install yet another VoIP client that I've never seen while she's on
>> vacation 1000 miles away.
>
>That why we install Citrix remote access on some clients that travel alot.
>But if you don't want to spend the $300 or $400 a month for a pair of
>Citrix tech support seats, try out the PcHelpWare.
>
>http://www.uvnc.com/pchelpware/

I run RealVNC (commercial version) on some of my mission critical
clients and the free version on most everything else. The problem
with using the server on a laptop is that it's almost always on the
wrong side of a firewall. For example, the typical hotel, coffee
shop, or pirated wireless connection, is not going to allow me to
redirect ports 5800/5900. No port forwarding usually means no remote
access.

RealVNC also runs a repeater service to avoid router port forwarding,
similar to PCHelpware, but I've never bothered to try it. I'll give
it a try, but not this time. I don't want to be learning a new
program on short notice.

Thanks much.


--
Jeff Liebermann jeffl@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558