On Jun 10, 3:13 pm, "Michael J" <mich...@yahoo.com> wrote:
> "Sean Vickery (remove the smeared raiders to email)"<m...@BLOODY-VIKINGS.seanv.info> wrote in message
>
> news:466b1e4e$0$514$61c65585@uq-127creek-reader-03.brisbane.pipenetworks.com.au...
>
> >I hadn't had problems with MessageBank or Call Notification Service (CNS)
> >being reapplied to my mobile service until recently. Both of these annoying
> >'features' were automatically reapplied by Telstra's system when I moved my
> >phone number to a casual plan, and then again when I took the number from
> >the casual plan to Telstra prepaidplus.
>
> Moving to prepaid is the equivalent of a new activation, thats why
>
> > On Friday I phoned the Telstra prepaidplus line and (after tolerating the
> > voice recognition system) told the customer service rep (CSR) I wasn't
> > happy and asked for the MessageBank and CNS to be turned off, and for a
> > small credit to cover the cost of retrieving a MessageBank message (since
> > I hadn't wanted or asked for the MessageBank service but
>
> No one forced you to dial in to retrieve it
>
> > important). The CSR was happy to do all of this for me, and in fact gave
> > me a significantly larger credit than I'd asked for, and explained that
> > MessageBank and CNS had probably gone back on to the service when the
> > service had gone from a casual plan to prepaidplus.
>
> > Michael J wrote:
> >> Just ask for CNSDIS2 to be put on
>
> > Thanks Michael for this pointer. I enquired about this. For other readers
> > who don't know what this is (as I didn't), the CSR said this is the code
> > they apply to a mobile service that simply means 'No CNS'.
>
> Yep.