"Mr JM" <jmp@is.com> wrote in message
news:VsWdnSnqlprcnuDbnZ2dnUVZ8vqdnZ2d@pipex.net...
> All,
>
> I am trying to use voipfone (with a snom 300) for the last 4 month, but
> unlike everyone else, I find them completly useless....
>
> I am quite often on conference call, during which I intend to set my phone
> on mute if I am not talking. After about 2-5 minutes on mute, I find
> myself disconnected.
>
> Am I the only one in this case? voipfone support reckon this is a but at
> their end, but after 4 month, this is still `pending resolution`.
>
> Any clues?
>
> Ditch voipfone? bnut then to go where (voip.co.uk quality is not great,
> and sipgate even worse).
>
> Thanks,
>
> JM


Hi,


Lol - I am pleased you like my suggestion! lol..

I think the more relevant suggestion was equipment solution - i.e.
creatively use equipment to generate an outbound signal temporarily every x
minutes to maintain your connection.

I think we can fairly confidently suggest it is a network operator issue
(unless, as I fail to remember accurately, somebody already wrote that they
are able to mute on this provider without problem). In short, lack of actual
audio outbound from your end within x minutes is treated as a call left off
the hook but which has / should have ended. (This, for the sake of someone
who asked about incoming audio indicating a call should be kept active, is
done this way because the incoming audio could often be and often is a
please hang up or call ended signal - e.g. end tones, hang-up message, etc.;
i.e. you cannot hence trust incoming audio to mean an active call. Equally,
this is essentially just a safety measure - but perhaps is not the best and
/ or a bit to overkill on this network operator).


Best wishes,




News Reader


P.s. Examples would be - inter conference routing; use an intelligent SIP
gateway that can auto-generate some comfort noise every x minutes for a
second or two to keep your line open; etc., etc.