A lot of callers have complained I sound choppy on my new 6800. So I tried
3 different types of BT headset. They still complained I was cutting in
and out. So I posted on a few boards about the mogul - a lot of people are
having the same issue - many different BT units listed including new cars.

I just spoke to tech support at HTC - 866-449-8358 - first they asked me if
I tried other devices, resetting the device. Then I asked if there was a
patch or anything possible for this - they said it he's gotten a lot of
calls about this same issue so they are aware of it.

I'd suggest you call 866-449-8358, not to bug them but to let them know if
you are having this issue to try and make sure they get enough notification
so that the patch comes out sooner than later. I realize they said it he's
gotten a lot of calls about this same issue so they are aware of it but it
usually takes a rediculous amount of calls or e-mails about the same issue
for a big company to move forward on a patch. Hell, how many complaints
about igniting batteries did it take before Sony began a recall? I'm not
assuming HTC will be as bad as Sony but with the volume of calls a big
company gets, it takes a lot of identical complaints before a company takes
any issue seriously as there is very little communication between reps at
most bigger companies.

I think if enough people call about it who are having this issue we could
expect a patch reasonably soon but if we all just wait for it, it may never
come out if there isn't enough momentum.