I would report to voip.co.uk.
I have has 2 accounts with them for 6 months and their support has been first class.


Adam

BC wrote:
> A work colleague has signed up for an account with voip.co.uk and she
> has been issued with a Walsall number in the format of 01922 66xxxx.
>
> She has set up her account with a Linksys SPA2102 and she can make
> outgoing calls without a problem, incoming calls is another story.
>
> Calls from a BT landline connect without fail. Calls from a Virginmedia
> landline & Vodafone mobile both fail. When I try to call from my Virgin
> Mobile occasionally the call will connect, most times I get "The number
> you have dialled has not been recognised."
>
> I guess this is a routing issue but I don't understand why my calls
> occasionally get through. I called Virgin Mobile customer services and
> they have passed the details to their tech guys and will get back to me.
>
> If she reports this to voip.co.uk will they be able to sort the routing
> problem with the other telco's?
>
> UKphoneinfo.com reports 01922 66 as being available since Feb 02 so
> surely this problem shouldn't exist?