"Michael J" <michael@yahoo.com> wrote in message
news:M_Kfi.18311$wH4.9041@news-server.bigpond.net.au...
> >> Yep, we dont have cross bar and step-by-step exchanges any more.
> >> They are AXE

HaHa. AXE *IS* X-bar!

> > And S12
> Yep. Both as reliable as each other

So no real change in the last 30 years then?

> >> and they just work
> > Or require a hell of a lot less maintenance, anyway.

Than what, 60 YO Strowger switches?
Your point being?

> Yep. Less callouts, staff and outages

Than 50 years ago?

> >>>> The number of staff handling customer complaint calls has risen
greatly
> >>>> though.
> >
> >> Crap.

I'm glad all those extra call centre staff have nothing to do then, I wonder
why they complain so much?

MrT.