Lee wrote:
> "Joe Harrison" <newscontrol@crylo.com> wrote in message
> news:kllLe.5894$6i5.3768@newsfe4-gui.ntli.net...
>
>>>>I think I've narrowed it down to gradwell or Voipfone.
>>
>>If you use Google Groups you will see lots of articles posted in
>>uk.telecom
>>by Peter Gradwell going back to at least 1996. Experience counts for a lot
>>in my view.
>>
>>Joe
>>
>
>
> I use Voipfone as my supplier and the service has never let me down. Their
> support staff are rapid and helpful - even to the point of calling up in
> person to go through a home firewall config problem.
>
> At the time I signed up [in May?] they seemed to offer the most flexible
> "menu" of services to cherry-pick from. The billing was initially glitchy
> and the "My Account" web interface is very much a work-in-progress but they
> regularly launch new services, such as the "package builder" and, more
> recently, the "virtual PABX". I do, therefore, get the impression that they
> are investing in keeping one step ahead of the market and I like that.
>
> As it happens, I also use Gradwell for a very small service [an incoming
> Spanish geographic number pointing at my Voipfone account] and they were
> very responsive also. I have had no problem with either company.
>
> L
>
>
Good to hear they are both reliable. I've had some trouble deciphering
Voipfone's packages - I'm trying to figure out which will be most cost
effective. Do they have "unlimited use" ones? Also, if you simply choose
per minute billing, is there a line rental charge like Gradwell?

Thank you for your help.