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Old 07-10-2007, 07:54 PM
David Horne, _the_ chancellor
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Default Re: Toothless Ofcom: 3 weeks and counting for Orange PAC

Paul Harris <nospam@127.0.0.1> wrote:

> In message <1i11pu8.1d96uydozo2lmN%d4g4h4@yahoo.co.uk>, "David Horne,
> _the_ chancellor (*)" <d4g4h4@yahoo.co.uk> writes
> >Paul Harris <nospam@127.0.0.1> wrote:
> >
> >> In message <DLSdnX90eeXFDw7bnZ2dnUVZ8sKlnZ2d@brightview.com >, royc
> >> <me@you.com> writes
> >> >
> >> >it may be that orange calls are expensive, & OFCOM
> >> >are cheap
> >> >
> >> A second call to Orange would have been my first route which might have
> >> resolved the problem.

> >
> >A call to Orange could take 30 minutes or more. How much do charge an
> >hour?
> >

> YMMV but when I asked for a PAC it took about 8 mins all in which is
> probably less time than he has already wasted in chasing Ofcom.


Perhaps- but I asked for my PAC because I wasted so much time dealing
with their dishonest billing. If I'd been able to bill them for the time
on hold, it would have amounted to half the amount I pay for mobile
calls in a year.

--
(*) ... of the royal duchy of city south and deansgate
http://www.davidhorne.net - real address on website
"Abominable, loyal, blind, apparently subservient."
Pres. Carter on Pres. Blair- May, 2007

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