Re: Mobileshop Cashback Problems On Wed, 11 Jul 2007 04:24:12 -0700, Chris Leuty
<chris.leuty@gmail.com> wrote:
>On 10 Jul, 20:08, Chris Leuty <n...@leuty.me.uk> wrote:
>> In article <1184064779.012206.61...@o61g2000hsh.googlegroups. com>,
>
>> My 4th and final claim is now overdue as well.
>
>Incredibly, I've received an email today stating that this last claim
>will be paid this week too which means that it will actually be paid
>faster than either of the first two claims which pre-dated all the
>problems.
>
>Maybe they are returning to normal...
My last claim was due to be paid 26/06/07, I emailed mobileshop on
15/06/07 to ask politely how things were to which they gave the usual
"backlog" reply and then another to say that I would be paid soon. The
money was in my bank on 30/06/07.
For the previous two times they were late in payment on the first one,
but I just sent a polite email and once they realised that there was a
problem I got paid both at the same date; the second one was even paid
before the due date. I think it was a few days or even a week before
time.
Simon |