"BruceR" <razrbruce@NOgmailSPAM.com> wrote in
news:469602b4$0$20595$4c368faf@roadrunner.com:

>
>
> Paul Miner wrote:
>> On Thu, 12 Jul 2007 05:57:41 -0400, "Elmo P. Shagnasty"
>> <elmop@nastydesigns.com> wrote:
>>
>>> In article <4695f669$0$3125$4c368faf@roadrunner.com>,
>>> "BruceR" <razrbruce@NOgmailSPAM.com> wrote:
>>>
>>>> They're a "bad" customer just because they call customer service
>>>> too often? I can understand it if they didn't pay their bills but
>>>> where was the limit on calls to CS outlined in the contract up
>>>> front?
>>>
>>> And what if Sprint actually screwed up their bills so much that such
>>> a level of calling was necessary and prudent?
>>>
>>> Shouldn't we as consumers be able, unilaterally, to say to Sprint et
>>> al., "You are a bad business to do business with, you've proven it
>>> time and again, so our contract is null and void"?
>>
>> Of course not. If you want a contract that's written that way, start
>> your own wireless carrier and offer it.
>>
>>> Unilateral contracts are a nice concept for the corporation, but if
>>> they push on that they'll get pushed back on. "We can do anything
>>> we want, you just have to pay us money until we tell you you don't
>>> have to"--that's not a contract, that's crazy.
>>
>> Agreed, but no one was forced to agree to it, were they? That goes
>> for any of the wireless companies.
>
> I think that's why the NY Consumer Advocate is getting involved. What
> Sprint is doing is not in the contract and customers didn't agree to
> it so it's just bullying.


http://nextelonline.nextel.com/en/le...cy_popup.shtml


Our Right To Suspend Or Terminate Services

We can, without notice, suspend or terminate any Service at any time for
any reason, including, but not limited to: (a) late payment; (b)
exceeding an Account Spending Limit (“ASL”); (c) harassing/threatening
our employees or agents; (d) providing false information; (e)
interfering with our operations; (f) using/suspicion of using Services
in any manner restricted by or inconsistent with the Agreement; (g)
breaching the Agreement, including our Policies; (h) providing false,
inaccurate, dated or unverifiable identification or credit information,
or becoming insolvent or bankrupt; (i) modifying a Device from its
manufacturer specifications; or (j) if we believe the action protects
our interests, any customer's interests or our network.


I would point to (c), (e) and (j). Any one of the three applies here
and they all appear in T&C that each customer signs off on when they
start service.