On Sat, 28 Jul 2007 01:05:44 +0100, Bruce Horrocks
<07.013@scorecrow.com> wrote:

>Bruce Horrocks wrote:
>>> Apart from this one:
>>>
>>> 1.5. Using the Product and Services, you may incur additional fees by
>>> the network operators or other telecommunication operators. Nokia
>>> assumes no responsibility for the payment of any such fees.
>>>
>> But those additional fees are already stated: hence the £4.50 instead of
>> £4.36 or whatever it is when paying by credit card. Or maybe they want
>> to reserve the right to charge any amount at any time?
>
>Okay, after an email complaint T-Mobile customer services promptly
>agreed to refund the 30p. Read into that what you will as to whether the
>charge was justified or not.

I'd authorise a refund of 30p to stop someone moaning even if it
wasn't justified.
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