At 18 Aug 2007 17:16:41 +0000 Steve Sobol wrote:

> Verizon isn't as evil as SBC, but they're stupid, and I've had
problems with
> them out here.

I'm mostly just having fun with you- and pointing out how little
choice we all actually have!

I've had both good and bad experiences with telcos and cable cos.

My experiences with Qwest here in Denver sEem like your experiences
with Verizon- more stupid than malicious. A good number of billing
errors that take many phone calls to get corrected, but eventually do
get corrected. Tech support for DSL is polite and means well, but
often I seem to know more than the guy I'm talking to.


> And yes, I believe cable companies are less prone to screwing
people over
> than telcos.


Perhaps, but I'll suggest that's a recent phenomenon due to
competition- DBS for video and DSL for net. In the good ol' days,
the cable cos had the same "take it or leave it" hubris the telcos
made famous.


> > Germany's non-monopolistic altruistic landline provider?
>
> OK, you got me there. Their customer service, however, has
proven MUCH
> better than either of the wireless carriers I've used between 2000
and now.


Agreed. In my seven years with T-Mo, I've been constantly amazed by
the level of CS they provide, particularly compared to my previous
experiences with cellcos!



--

"I don't need my cell phone to play video games or take pictures
or double as a Walkie-Talkie; I just need it to work. Thanks for
all the bells and whistles, but I could communicate better with
ACTUAL bells and whistles." -Bill Maher 9/25/2003