I have bought a Samsung E250 locked to Virgin Mobil (VM) and moved
across by existing VM PAYG SIM in order to keep numbers, credit etc.
All works fine, including voicemail *except* (a) when I activate the
divert in the settings menu I have to enter manually the number and (b)
when I deactivate the divert I lose the number. If (as is entirely
possible) this is a result of me being dim what ought I to do please to
allow me to activate/deactivate the divert more easily? Or do I need to
talk to VM to try to get them to sort out the results of my introducing
the old SIM? (I have not done so yet as I have in the past found it
hard to deal with them on technical queries.)

--
Robin