Any voip.co.uk users suffering from call routing problems? I've recently started using voip.co.uk - and selected the 01926 area code
for my voip numbers - which is consistent with where I live.
However, I can't receive any incoming calls from outside the voip system
(e.g. from a BT line or mobile) but get an unobtainable tone from a BT phone
and "Number not in use" from a mobile.
Voip.co.uk have known about the problem for over two weeks but don't seem to
have been able to fix it in that time. It's apparently some sort of routing
problem - akin to DNS in internet terms - and some vital pointer is missing.
[As a temporary measure, they have given me an extra number with a different
area code (01223 - Cambridge) and that works fine - but it's not easy to
explain to people why they need to dial a Cambridge number to reach me in
Warwick!]
Anyone know whether this sort of thing is a common problem - and/or how to
get voip.co.uk to put a bit more urge into fixing it? They (or rather
Chris - is he a one-man band?) say that the routing tables are maintained by
people over whom they have no control.
--
Cheers,
Roger
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