theipguy wrote:
> On 30 Aug, 17:45, Steven <s...@steg.com> wrote:
>> Hello all,
>>
>> We will be changing offices over the next month or two. Our current
>> phone gear is leased from the owners and won't be coming with us. It's
>> ISDN using Avaya kit; we use 10 lines on there.
>>
>> We were thinking about a move to VoIP. Is this feasible for a business
>> with a measily 10 lines or so, or is the business world not quite ready
>> for that? I accept there'd be a risk of broadband going down, but with
>> POTS fall-over from the VoIP provider we could live with that... IF
>> there'd be benefits elsewhere.
>>
>> The features we'd like are:
>>
>> * 10 IP Phones
>> * Ability to receive calls on 10 DDI's
>> * Voicemail
>> * Internal/ External Call transfer
>> * Route a DDI to a teleworkers phone at home or mobile
>> * The box to run everything (Preferably an all-in-1 solution, and maybe
>> look into something like Asterisk later.)
>>
>> Easily achievable, or should we stick with ISDN?
>
> In my view, it is feasible to go VoIP- only if you have a dedicated
> broadband line for voice. ADSLMax perhaps? And there's Swyx and
> VOIspeed to consider as well as Asterisk...If I were moving office I
> think I'd go VoIP only!

Well, that was my thinking as well... It'd be nice to go with a
relatively new technology, but if it falls on its face the MD won't be
too impressed :)

A company has quoted £2k for a phone/PBX, then 2x ISDN lines from BT
would be £180+v/q. So £2k up front and £846 a year. (It'd be a Panasonic
PBX, one of those dedicated things that I doubt is anywhere as
configurable as what as Asterisk box would be if we went with one of
those later.)

10x VOIP phones would work out about £1k, then looking at something like
Centrex with Gradwell works out pretty cheap. Say £60 a month for an
ADSL Max line and that should carry 3/4 external calls easily?

But then another poster on one of the uk.telecom groups has just been on
complaining about Gradwell! I doubt it's them personally, probably more
that the technology just can't be relied upon, rather than a fault with
that company.

Any views or experiences from people who've gone VoIP only would be
appreciated.. With info about your setup!