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Old 10-03-2007, 06:37 PM
Herman
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Posts: n/a
Default Re: Email from VoIP.co.uk today:

"Michael" <kj@nvb.com> wrote in message
news:d7KMi.42162$ka7.23089@newsfe4-gui.ntli.net...
> Roger wrote:
>
>>
>> "Michael" <kj@nvb.com> wrote in message
>> news:YmJMi.53398$j16.3305@newsfe6-gui.ntli.net...
>> > Michael wrote:
>> >
>> > > Roger wrote:
>> > >
>> > > >
>> >>> "Michael" <kj@nvb.com> wrote in message
>> >>> news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
>> >>> > Roger wrote:
>> >>> >
>> >>> > > >
>> >>> >>> Made the changes to my PAP2T - hove yet to notice anything
>> >>> untoward
>> >>> > > >
>> >>> >>> Mick
>> >>> > > >
>> >>> >>> --
>> >>> > > is your voicemail working? Mine isnt.
>> >>> >
>> >>> > You're right - voicemail is not cutting in if phone goes
>> >>> > unanswered.
>> >>> >
>> >>> > We also had an incoming call disconnected after 3 mins without
>> >>> > warning
>> >>> >
>> >>> > Mick
>> >>> >
>> >>> > --
>> >>> voicemail isnt cutting in and you cant dial 121 - only works by
>> >>> dialling the 0845 number. I've reported it to the beta team.
>> > >
>> > > 121 works - sort of -in that I can get through but I'm asked for
>> > > my mailbox number (has never been asked before) and when given,
>> > > says it cannot find it!
>> > >
>> > > reported to beat team too
>> >
>> > same from the 0845 number too
>> >
>> > --

>> hmm when I tested yesterday 121 gave as you said - "cant find this
>> mailbox" but 0845 gave me my mailbox ok. Still not diverting calls to
>> voicemail this morning - given that the beta was for improved
>> voicemail its strange that the bit that doesnt work is the voicemail
>> itself :-)

>
> I can now get into my voicemail account ok - it was the DTMF settings
> on my PAP2T that needed changing from INFO to Auto - but - incoming
> calls still don't get diverted to my mailbox if the call is unanswered.
>
> Mick


I frequently have the non-divert to voicemail on their production servers



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