On Oct 14, 7:09 am, "RBM" <rbm2(remove this)@optonline.net> wrote:
> So, what you're saying is that you are a penny pincher, and your cheapness
> backfired on you, so the rest of the world should buy any other cheap brand
> of router . In this world, you're lucky if you get what you pay for.
> Typically cheap electronics are a crapshoot. Linksys is one of the largest
> manufacturers of cheap electronics in the networking industry. They must be
> doing something right for an awful lot of people
>
> "Cyron" <mdigit...@yahoo.com> wrote in message
>
> news:1192327901.570997.62450@q3g2000prf.googlegrou ps.com...
>
> >I got a phone call from one of my associates today -- he was
> > displeased with his new Linksys router. I asked him why on earth he
> > bought a Linksys after all the problems I had with the one I bought --
> > apparently I didn't scream loud enough for him to get the message, so
> > I've decided to post my experience for others in hopes that they might
> > avoid wasting their time and money.
>
> > I made the mistake of buying a Linksys solely based on the fact that
> > Cisco is the parent company of Linksys. I do a lot of consulting for
> > medium to large scale businesses and I used to always recommend Cisco
> > because I've found their products to hold up well in environments that
> > demand excellent performance. Cisco is for businesses that want to
> > drop $50K on a device; Linksys is for the home user that wants a small
> > scale, reliable device, right? Wrong.
>
> > Where do I go when I want a cheap deal on something? Ebay. I quickly
> > located a vendor selling "Brand New Shrinkwrapped Linksys" routers. I
> > bid on one of these and got it for $60 -- only about 8 dollars savings
> > than if I had purchased from a local retail outlet. This was the
> > worst MISTAKE ever! If I had purchased from a local vendor, I could
> > return the POS Linksys and get my money back without any hassle.
>
> > Instead, I receive the Linksys -- just as described -- brand new in
> > orginal shrinkwrapped box -- straight from the Linksys factory. I
> > hook up the device and it runs like absolute garbage! BTW for those
> > wondering this is a Linksys WRT54G Version 6. We're talking about a
> > router that can barely stay online for more than 2 minutes -- it
> > constantly locks up, requires manual disconnection of power...wait 2
> > minutes, reconnect power. Virtually none of the most basic features
> > you would expect from a router work. I contacted Linksys Support and
> > though they spent several hours working with me, they were of no
> > help. Finally one tech told me the router I bought has many known
> > problems and that I should stop wasting my time trying to get it
> > working. It's then I discover that I've been had. I google for
> > "WRT54G Version 6" and discover a barrage of other users who are
> > experiencing the EXACT same problem as me!
>
> > That was the moment that demonstrated to me that Linksys had lost the
> > integrity that I had once known it for. For those of you not familiar
> > with the Linksys WRT54G product line, prior to Version 6, their
> > routers operated under a Linux based kernel. Beginning at Version 6,
> > they started using a proprietary VxWorks based operating system. It
> > was obvious that Linksys was shipping brick routers, taking customers
> > money, and just planning on "fixing" the router via firmware patches
> > when they got around to it.
>
> > I demanded my money back, but of course Linksys isn't going to refund
> > anything to a customer -- they just tell you to take it back to the
> > place you purchased it. A slight problem for a customer who purchaed
> > from eBay, based soley on the brand name Linksys. The guy that sold
> > me the router wasn't misleading me. He probably knew the routers he
> > was selling were complete junk, but he shipped me exactly what he
> > advertised -- "Brand New Shrinkwrapped WRT54G Version 6".
>
> > I gave up with Linksys and decided if they didn't care about their
> > customers, this customer wasn't going to care about them -- or Cisco.
> > To date, I have given over $6 million in orders that I would normally
> > give to Cisco to competing vendors. I will never again recommend a
> > Linksys or Cisco product. Linksys may have screwed me out of $60, but
> > it came back and bit them in the butt.
>
> > I am pleased to say that a year after purchasing the router, a
> > firmware patch was released and now the router works fairly well.
> > Unfortunately its a year late and I've seen the greedy nature of
> > Linksys/Cisco.
>
> > In summary, I will never buy another Linksys or Cisco product again.
> > If you choose to, you may get something that works, but don't hold
> > your breath based soley on the brand name. Also, always purchase from
> > a local vendor so you can return garbage and get your money back.
>
> > Good luck!
> > Mike

Sheesh, whats with all the top-posting in this group? A bunch of
newsgroup n00bies.
Yes, trying to save a few bucks did screw me -- but I don't consider
it my fault because I was purchasing the product based soley on the
Linksys brand name. I had used Linksys for many years and never had
to interact with their support staff -- hence the reason I was willing
to buy based soley on their name. After interacting with their
support staff, I've determined I will never purchase from them again.
Anyways, my post was just a warning to those who don't want to get
involved with unecessary headache. As I stated before, Linksys may
have screwed me out of my $60, but they screwed their parent company,
Cisco, out of millions as I no longer purchase any of their products
for my clients.