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Old 10-14-2007, 10:47 PM
RBM
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Default Re: Avoid Linksys like the Plague

Bottom line is you are probably as likely to get a bad cheap router and bad
cheap router support from any of the major cheap router manufacturers.
Furthermore, I prefer to top post. ymmv



"Cyron" <mdigitale@yahoo.com> wrote in message
news:1192397827.125368.169190@v23g2000prn.googlegr oups.com...
> On Oct 14, 7:09 am, "RBM" <rbm2(remove this)@optonline.net> wrote:
>> So, what you're saying is that you are a penny pincher, and your
>> cheapness
>> backfired on you, so the rest of the world should buy any other cheap
>> brand
>> of router . In this world, you're lucky if you get what you pay for.
>> Typically cheap electronics are a crapshoot. Linksys is one of the
>> largest
>> manufacturers of cheap electronics in the networking industry. They must
>> be
>> doing something right for an awful lot of people
>>
>> "Cyron" <mdigit...@yahoo.com> wrote in message
>>
>> news:1192327901.570997.62450@q3g2000prf.googlegrou ps.com...
>>
>> >I got a phone call from one of my associates today -- he was
>> > displeased with his new Linksys router. I asked him why on earth he
>> > bought a Linksys after all the problems I had with the one I bought --
>> > apparently I didn't scream loud enough for him to get the message, so
>> > I've decided to post my experience for others in hopes that they might
>> > avoid wasting their time and money.

>>
>> > I made the mistake of buying a Linksys solely based on the fact that
>> > Cisco is the parent company of Linksys. I do a lot of consulting for
>> > medium to large scale businesses and I used to always recommend Cisco
>> > because I've found their products to hold up well in environments that
>> > demand excellent performance. Cisco is for businesses that want to
>> > drop $50K on a device; Linksys is for the home user that wants a small
>> > scale, reliable device, right? Wrong.

>>
>> > Where do I go when I want a cheap deal on something? Ebay. I quickly
>> > located a vendor selling "Brand New Shrinkwrapped Linksys" routers. I
>> > bid on one of these and got it for $60 -- only about 8 dollars savings
>> > than if I had purchased from a local retail outlet. This was the
>> > worst MISTAKE ever! If I had purchased from a local vendor, I could
>> > return the POS Linksys and get my money back without any hassle.

>>
>> > Instead, I receive the Linksys -- just as described -- brand new in
>> > orginal shrinkwrapped box -- straight from the Linksys factory. I
>> > hook up the device and it runs like absolute garbage! BTW for those
>> > wondering this is a Linksys WRT54G Version 6. We're talking about a
>> > router that can barely stay online for more than 2 minutes -- it
>> > constantly locks up, requires manual disconnection of power...wait 2
>> > minutes, reconnect power. Virtually none of the most basic features
>> > you would expect from a router work. I contacted Linksys Support and
>> > though they spent several hours working with me, they were of no
>> > help. Finally one tech told me the router I bought has many known
>> > problems and that I should stop wasting my time trying to get it
>> > working. It's then I discover that I've been had. I google for
>> > "WRT54G Version 6" and discover a barrage of other users who are
>> > experiencing the EXACT same problem as me!

>>
>> > That was the moment that demonstrated to me that Linksys had lost the
>> > integrity that I had once known it for. For those of you not familiar
>> > with the Linksys WRT54G product line, prior to Version 6, their
>> > routers operated under a Linux based kernel. Beginning at Version 6,
>> > they started using a proprietary VxWorks based operating system. It
>> > was obvious that Linksys was shipping brick routers, taking customers
>> > money, and just planning on "fixing" the router via firmware patches
>> > when they got around to it.

>>
>> > I demanded my money back, but of course Linksys isn't going to refund
>> > anything to a customer -- they just tell you to take it back to the
>> > place you purchased it. A slight problem for a customer who purchaed
>> > from eBay, based soley on the brand name Linksys. The guy that sold
>> > me the router wasn't misleading me. He probably knew the routers he
>> > was selling were complete junk, but he shipped me exactly what he
>> > advertised -- "Brand New Shrinkwrapped WRT54G Version 6".

>>
>> > I gave up with Linksys and decided if they didn't care about their
>> > customers, this customer wasn't going to care about them -- or Cisco.
>> > To date, I have given over $6 million in orders that I would normally
>> > give to Cisco to competing vendors. I will never again recommend a
>> > Linksys or Cisco product. Linksys may have screwed me out of $60, but
>> > it came back and bit them in the butt.

>>
>> > I am pleased to say that a year after purchasing the router, a
>> > firmware patch was released and now the router works fairly well.
>> > Unfortunately its a year late and I've seen the greedy nature of
>> > Linksys/Cisco.

>>
>> > In summary, I will never buy another Linksys or Cisco product again.
>> > If you choose to, you may get something that works, but don't hold
>> > your breath based soley on the brand name. Also, always purchase from
>> > a local vendor so you can return garbage and get your money back.

>>
>> > Good luck!
>> > Mike

>
> Sheesh, whats with all the top-posting in this group? A bunch of
> newsgroup n00bies.
> Yes, trying to save a few bucks did screw me -- but I don't consider
> it my fault because I was purchasing the product based soley on the
> Linksys brand name. I had used Linksys for many years and never had
> to interact with their support staff -- hence the reason I was willing
> to buy based soley on their name. After interacting with their
> support staff, I've determined I will never purchase from them again.
> Anyways, my post was just a warning to those who don't want to get
> involved with unecessary headache. As I stated before, Linksys may
> have screwed me out of my $60, but they screwed their parent company,
> Cisco, out of millions as I no longer purchase any of their products
> for my clients.
>




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