On Mon, 22 Oct 2007 19:07:27 +0100, "Gareth"
<hotmail.com@dgareth_nospam.com> wrote:
>Is Virgin *trying* to alienate customers?
>
>Their current pay as you go promotion - 5 minutes free airtime after the
>first 5 minutes @ 15p - is not available to pay as you go direct debit
>customers. I only noticed this in the small print of the offer. Odd.

Hmmm...

<http://www.virginmobile.com/vm/vm/genericContent.do?contentId=payasyougo.joining.pac k.shop.sm062#bonusmins>:

"Here's how it works. After the first 5 minutes of standard calls
(that's calls to other Virgin Mobiles, other UK networks and UK
landlines) you make each day, we'll give you the next 5 minutes free
to any UK network, any time, any day. Plus, there's no minimum top up.

[...]

If you pay by Direct Debit, you won't be able to earn bonus minutes
and if you have an airtime bundle you need to use it all up before you
can start earning bonus minutes."

And
<http://www.virginmobile.com/vm/genericContent.do?contentId=payasyougo.payment.opt ions.shop.sm035>:

"Pay by Direct Debit

You'll get all the benefits of Pay As You Go plus some great extras -
including free Voicemail Plus and lower call charges when you use your
phone abroad."

There appears to be a contradiction.
--
Martin Jay