"Martin Jay" <martin@spam-free.org.uk> wrote in message
news:f91qh3tc1a0nq697gs92kjpk1q1c1kn3vo@4ax.com...
> On Mon, 22 Oct 2007 19:07:27 +0100, "Gareth"
> <hotmail.com@dgareth_nospam.com> wrote:
>>Is Virgin *trying* to alienate customers?
>>
>>Their current pay as you go promotion - 5 minutes free airtime after the
>>first 5 minutes @ 15p - is not available to pay as you go direct debit
>>customers. I only noticed this in the small print of the offer. Odd.
>
> Hmmm...
>
> <http://www.virginmobile.com/vm/vm/genericContent.do?contentId=payasyougo.joining.pac k.shop.sm062#bonusmins>:
>
> "Here's how it works. After the first 5 minutes of standard calls
> (that's calls to other Virgin Mobiles, other UK networks and UK
> landlines) you make each day, we'll give you the next 5 minutes free
> to any UK network, any time, any day. Plus, there's no minimum top up.
>
> [...]
>
> If you pay by Direct Debit, you won't be able to earn bonus minutes
> and if you have an airtime bundle you need to use it all up before you
> can start earning bonus minutes."
>
> And
> <http://www.virginmobile.com/vm/genericContent.do?contentId=payasyougo.payment.opt ions.shop.sm035>:
>
> "Pay by Direct Debit
>
> You'll get all the benefits of Pay As You Go plus some great extras -
> including free Voicemail Plus and lower call charges when you use your
> phone abroad."
>
> There appears to be a contradiction.
> --
> Martin Jay


This is Virgin Media's questionable marketing skills being applied to Virgin
Mobile.