Re: Can IT people communicate with the rest "Captin" wrote:
> One thing that held me back for years dealing with my
> business's network of computers were Geeks. I was convinced
> just by listening to these Proffessionals that they were worth
> every penny to keep the family businesses network of computers
> up to scratch.(Logistics and Transport)
> It seemed in a two minute conversation I would grasp 50% of
> the facts if I was lucky and simply reach for the check book
> and send them on their way.
> I found out the hard way that the average tech knows all
> the easy things but when push comes to shove data recovery is
> beyond many of them . The average computer store tends to
> diagnose a hard drive as no good, install a new one, install
> Windows for you and return your machine.
> Now 95% of the time thats proably OK...But the thing that
> really cheesed me off were the Geeks that waffled on doing
> nothing more than trying to prove to the world how smart they
> are yet still offering no solution to the problem. When a hard
> drive fails theres more important issues than being told by a
> Geek he prefers to call the Controller board a daughter board
> or logic board. Further when Windows 2000 came about I was
> happy because there was less for me to do installing drivers
> etc.
> I did not care that the true computer nut was staying with
> Windows 98 and he thought he was big and tough because he
> could install his own drivers etc.
> The culture seems to be sometimes that some of these IT people
> don't know how to communicate outside of their cocoon. I mean
> it's fine to communicate within your proffession but at the
> end of the day they don't pay the bills. It's the average Joe
> that often doesn't have the knowledge and the reason he hired
> the Geek in the first place is to do the job. If a Geek is not
> going to communicate and be easily understood then why have
> them.
> A classic is on forums when the average person posts and the
> Geeks ego gets in the way of things. The person with the
> problem may not be familiar with technical terms so the
> obvious thing to do with 99% of people is relay it in a
> language everyone can understand.
> However, and I don't think it's rare at all, some Geeks can't
> do what 99% of the population do when it cdomes to
> communicating.
>
> I'd love to start this thread and have people add to it. I
> don't know if the Geeks will listen , but never say never
>
> later
> Please Post
I prefer technical people that don’t dribble out of the mouth, do
their job and don’t impose their theories on how we should all live
our lives! |