On Sat, 10 Nov 2007 14:56:21 -0500, avraham <avraham@nospam> wrote:

Thanks after the 5 time I called, I continued to send emails through
the Media Relations link. I finally got a response where besides the
$150 off the phone, they are taking another $100 off. Not that it
matters, they have fooled me once and that is on them. They won't get
another chance,

After a lot of research this weekend, I found out how bad Sprint
service really is here in Florida and I contacted Verizon and ordered
my phones and service through them. To hell with Sprint. No wonder
every major consumer group consistently rates them at the bottom of
the list.

Surprisingly enough Verizon and Alltell were very close at #1 and #2.
Alltell just didn't have the phone I wanted.


>Call Sprint and at the prompt say "cancel contract". Hopefully you will
>be switched to the retention department where you can speak to someone
>who is able to take care of all your concerns. As you know, this
>offshore customer service problem is common now to many large
>companies. Someday these jobs will come back to the USA.