twirlip@bigfoot.com declared for all the world to hear...
> (I asked her to research mobile phones weeks ago, but she appears
> to have done nothing; and she now expects instant action because
> her old phone is broken - probably by her own fault. Excuse the
> stressed single-parent rant, but I'm being driven nuts over this.)

I think your daughter just needs to buy herself a PAYG phone and look
after herself.

> The O2 site says that Yahoo! Messenger comes as standard with
> the "Individual users - BlackBerry Internet Solution". I have
> no idea whether this is of any use to her (and I bet she can't
> tell me).

"Blackberry Internet Solution" is the name of the add-on product that
you have to pay for when purchasing a RIM device. It's typically around
£7-12 per month on top of the normal line rental.

> There's a Blackberry Pearl 8100 and a Blackberry Pearl 8120.
> Which one does she want/need? Search me (and I bet she can't
> tell me).

Either will do, the 8120 is a new version, the 8100 is about 9 months
old.

> Are there any family therapists out there? Help!) :-)

Dude, you need supernanny, or to grow some balls!
--
Regards
Jon