["Followup-To:" header set to alt.cellular.sprintpcs.]
On 2007-11-14, John Navas <spamfilter1@navasgroup.com> wrote:
><http://www.sourcewire.com/releases/rel_display.php?relid=35187>
>
> "On the one hand, pulling out of the agreement with Clearwire is a
> pragmatic decision on the part of Sprint Nextel, which is focusing on
> more immediate priorities of CUSTOMER RETENTION while it seeks a new
> CEO. On the other hand, it is a setback for WiMAX in that it both
> confirms the riskiness of a strategy to move quickly to mobile WiMAX,
> and it slows the momentum behind WiMAX," says Katrina Bond, principal
> analyst at Analysys. [emphasis added]
And I'm rather torn. Yes, they badly, BADLY need to fix Customer Service. But
it's not a good idea to remain stagnant in a market that continues moving
forward, either.
--
Steve Sobol, Victorville, CA PGP:0xE3AE35ED
www.SteveSobol.com
Geek-for-hire. Details:
http://www.linkedin.com/in/stevesobol