Verizonwireless -- Buyers Beware verizonwireless
Don't take any shit off those people. They:
Lie
Spam your phone; fill it full of spam and charge you for calls and
texts you don't make. Sim card idea is good for them; bad for you.
Give you 5 different conflicting excuses for erasing your software,
not answering e-mails, delivering lousy service, delivering voice-
mails 2 weeks late, putting some body on the phone with you at tech
service who cannot speak or understand the English language, telling
you they will call back when they don't and don't intend to, don't
correct their glitches, and give you a cock-and-bull story when your
phone locks up or your software for ringtones and calendar are erased,
and spam substituted in its place. My phone, a Nokia 6315i, at this
moment is locked up and no one can call it. I just tried. And it's
just two weeks old. It shows a call from a number and two windows at
the bottom, one on the right says "Ignore," and the one on the left
says"Quiet." Today is Nov. 23, 2007 and the phone locked up at 4:01
p. m. for the third and last time. On the front of the phone the red
light is blinking and I cannot turn the phone off.
And no, I didn't drop the damn thing. I have treated it with
meticulous care.
I drove to the Verizon store which was full of glum-looking unhappy
people waiting. The greeter (a stocky man w/crew cut) at the front
asked me what the problem was. I told him I had had nothing but
problems with this phone and he asked me, "Did you take the battery
out and replace it?" No, I said, why shoujld I have to do that? He
took out the battery and put it bck in and then said, "Yeah, something
wrong with it." I went to kiosk to verify my bill and it gave me a
bill of $131, which I damn sure won't pay because all I owe the
bastards for is about two weeks of lousy, shitty service with a
twitchy Nokia which isn't even a Nokia at all but a klunky, user-
UNfriendly Pantech, which my old Motorola V276 runs rings around.
Phone rings one time and quits, and party on other end says it rings
and rings.
At R'ton it gave a message when it wouldn't work that it was searching
for networks. No bars showed for reception or signal and I couldn't
call or receive calls. I was at the airport where service had
previously been excellent. In the hangar I can neither receive nor
transmit, although with the Motorola V276 I could use the phone
anywhere on the airport, including in all the hangars.
Remember, Verizon says at their toll-free number that you are entitled
to quit them w/in 30 days and pay nothing for the calls and they will
even let you take your number to another phone company.
My advice to you: Don't deal with Verizon. I'm through with them. |