Re: Verizonwireless -- Buyers Beware "jl" <jls1016@bellsouth.net> wrote in message
news:d202a3aa-5e29-4431-91bf-9d1b50bae953@o42g2000hsc.googlegroups.com...
> verizonwireless
>
> Don't take any shit off those people. They:
>
> Lie
> Spam your phone; fill it full of spam and charge you for calls and
> texts you don't make. Sim card idea is good for them; bad for you.
> Give you 5 different conflicting excuses for erasing your software,
> not answering e-mails, delivering lousy service, delivering voice-
> mails 2 weeks late, putting some body on the phone with you at tech
> service who cannot speak or understand the English language, telling
> you they will call back when they don't and don't intend to, don't
> correct their glitches, and give you a cock-and-bull story when your
> phone locks up or your software for ringtones and calendar are erased,
> and spam substituted in its place. My phone, a Nokia 6315i, at this
> moment is locked up and no one can call it. I just tried. And it's
> just two weeks old. It shows a call from a number and two windows at
> the bottom, one on the right says "Ignore," and the one on the left
> says"Quiet." Today is Nov. 23, 2007 and the phone locked up at 4:01
> p. m. for the third and last time. On the front of the phone the red
> light is blinking and I cannot turn the phone off.
>
> And no, I didn't drop the damn thing. I have treated it with
> meticulous care.
>
> I drove to the Verizon store which was full of glum-looking unhappy
> people waiting. The greeter (a stocky man w/crew cut) at the front
> asked me what the problem was. I told him I had had nothing but
> problems with this phone and he asked me, "Did you take the battery
> out and replace it?" No, I said, why shoujld I have to do that? He
> took out the battery and put it bck in and then said, "Yeah, something
> wrong with it." I went to kiosk to verify my bill and it gave me a
> bill of $131, which I damn sure won't pay because all I owe the
> bastards for is about two weeks of lousy, shitty service with a
> twitchy Nokia which isn't even a Nokia at all but a klunky, user-
> UNfriendly Pantech, which my old Motorola V276 runs rings around.
> Phone rings one time and quits, and party on other end says it rings
> and rings.
>
> At R'ton it gave a message when it wouldn't work that it was searching
> for networks. No bars showed for reception or signal and I couldn't
> call or receive calls. I was at the airport where service had
> previously been excellent. In the hangar I can neither receive nor
> transmit, although with the Motorola V276 I could use the phone
> anywhere on the airport, including in all the hangars.
>
> Remember, Verizon says at their toll-free number that you are entitled
> to quit them w/in 30 days and pay nothing for the calls and they will
> even let you take your number to another phone company.
>
> My advice to you: Don't deal with Verizon. I'm through with them.
Sorry to hear you got a lemon of a phone. Seems to me if you just exchange
it for a good one, all will be right with the world. Hardly any reason to
bail-- and advise others to do so as well.... |