In news:bd901582-1478-48ec-9be9-6aece8ef7a56@p69g2000hsa.googlegroups.com,
jl <jls1016@bellsouth.net> typed:
> On Nov 23, 5:58 pm, "Joseph Wheeler" <fightin....@csa.gov> wrote:
>> "jl" <jls1...@bellsouth.net> wrote in message
>>
>> news:d202a3aa-5e29-4431-91bf-9d1b50bae953@o42g2000hsc.googlegroups.com...
>>
>>
>>
>>
>>
>>> verizonwireless
>>
>>> Don't take any shit off those people. They:
>>
>>> Lie
>>> Spam your phone; fill it full of spam and charge you for calls and
>>> texts you don't make. Sim card idea is good for them; bad for you.
>>> Give you 5 different conflicting excuses for erasing your software,
>>> not answering e-mails, delivering lousy service, delivering voice-
>>> mails 2 weeks late, putting some body on the phone with you at tech
>>> service who cannot speak or understand the English language, telling
>>> you they will call back when they don't and don't intend to, don't
>>> correct their glitches, and give you a cock-and-bull story when your
>>> phone locks up or your software for ringtones and calendar are erased,
>>> and spam substituted in its place. My phone, a Nokia 6315i, at this
>>> moment is locked up and no one can call it. I just tried. And it's
>>> just two weeks old. It shows a call from a number and two windows at
>>> the bottom, one on the right says "Ignore," and the one on the left
>>> says"Quiet." Today is Nov. 23, 2007 and the phone locked up at 4:01
>>> p. m. for the third and last time. On the front of the phone the red
>>> light is blinking and I cannot turn the phone off.
>>
>>> And no, I didn't drop the damn thing. I have treated it with
>>> meticulous care.
>>
>>> I drove to the Verizon store which was full of glum-looking unhappy
>>> people waiting. The greeter (a stocky man w/crew cut) at the front
>>> asked me what the problem was. I told him I had had nothing but
>>> problems with this phone and he asked me, "Did you take the battery
>>> out and replace it?" No, I said, why shoujld I have to do that? He
>>> took out the battery and put it bck in and then said, "Yeah, something
>>> wrong with it." I went to kiosk to verify my bill and it gave me a
>>> bill of $131, which I damn sure won't pay because all I owe the
>>> bastards for is about two weeks of lousy, shitty service with a
>>> twitchy Nokia which isn't even a Nokia at all but a klunky, user-
>>> UNfriendly Pantech, which my old Motorola V276 runs rings around.
>>> Phone rings one time and quits, and party on other end says it rings
>>> and rings.
>>
>>> At R'ton it gave a message when it wouldn't work that it was searching
>>> for networks. No bars showed for reception or signal and I couldn't
>>> call or receive calls. I was at the airport where service had
>>> previously been excellent. In the hangar I can neither receive nor
>>> transmit, although with the Motorola V276 I could use the phone
>>> anywhere on the airport, including in all the hangars.
>>
>>> Remember, Verizon says at their toll-free number that you are entitled
>>> to quit them w/in 30 days and pay nothing for the calls and they will
>>> even let you take your number to another phone company.
>>
>>> My advice to you: Don't deal with Verizon. I'm through with them.
>>
>> Sorry to hear you got a lemon of a phone. Seems to me if you just
>> exchange it for a good one, all will be right with the world. Hardly any
>> reason to bail-- and advise others to do so as well...
>
> If it were just the lemon cellphone, you'd be correct. I just
> finished a two-year contract with Verizon in summer of 2007. I paid
> my phone bill on time religiously every month. First year was
> satisfactory, no complaints. Second year their service quality began
> to diminish. Actually, it plummeted. There were increasing
> occurrences of dropped calls and voice mails that were two weeks late,
> causing me economic damage. Often the systems were down and for a day
> or two at a time I could not call or receive calls at the airport
> where I spent most of my time. This again caused serious economic
> injury. Then when Verizon agents advised me to dial a three-digit
> number to correct the tardy voice-mails, my phone's desirable software
> disappeared, and what appeared in its place was undesirable software
> which seemed to me designed to enhance Verizon's corporate profits, or
> greed, and diminish the usefulness of the cellphone. I asked them to
> fix my phone, make it like it was when I bought it. They refused and
> acted damn cavalier about it, as if to say, "This is the way it is;
> you can take it or leave it." As a matter of fact, I have often
> gotten that message in my dealings with Verizon, except for a few very
> helpful people with whom I spent an entire day getting my stolen
> number ported back to my phone.
>
> Someone in my family, a saboteur, got my SSN and ported my number to
> AT&T without my knowledge or consent. It took me days and days and
> threats and threats of lawsuits to get the number back. All Verizon
> needed to have done to have prevented that nuisance which destroyed my
> use of a cellphone for over a week was to have called me to confirm.
> They did not. They sure as hell can call anytime day or night
> promoting some new service or spam me with e-mail when they want to
> dig deeper into my pocket.
>
> During the second year of my service I had to call to have bogus
> charges taken off my bill. I noticed the last several months of my
> bill Verizon added charges for texting, although I neither texted nor
> accepted text.
>
> When I was acquiring this latest phone, a Pantech disguised as a
> Nokia, which was supposed to be free, they charged for it, then said I
> could apply for a rebate. That's a nuisance. And I made the mistake
> of signing a new two-year contract. Well, that contract is now
> declared null and void. A free phone is not free if you have to pay
> for it then make an onerous application and wait months for a rebate.
> And then something else struck me as utterly dishonest. The clerk at
> the store sold me on the phone as a GPS navigation device, and sure
> enough, there on the wall by the phone it clearly said it could be
> used as a GPS navigator. Well, I use those things all the time in
> aircraft, but the company who sells me the GPS doesn't sneak in a $20
> per month premium for using the damn thing, as Verizon does. My
> federal taxes pay for those navigation satellites -- the signals which
> my aircraft GPS interrogates is free. When I complained about the
> hidden charges, the obnoxious clerk inaptly named Amy pulled out a
> catalog and showed me in the catalog that GPS use would be extra.
> Well, I have a nice Garmin Aircraft GPS I can use on the highways, and
> it doesn't cost a damn cent extra.
>
> I have wasted half of this entire day dealing with the shifty,
> dishonest azzholes at Verizon. I won't waste any more time with
> them. My considerable patience with them is now exhausted.
>
> These are corporate rat bastards, these Verizon characters.
>
> Piss on them. I don't deal with crooks.


If you had so much trouble during your first contract why in the hell did
you sign up for another two years?
You should have taken your number to another provider when your first
contract was up.