"jl" <jls1016@bellsouth.net> wrote in message
news:bd901582-1478-48ec-9be9-6aece8ef7a56@p69g2000hsa.googlegroups.com...
> On Nov 23, 5:58 pm, "Joseph Wheeler" <fightin....@csa.gov> wrote:
>> "jl" <jls1...@bellsouth.net> wrote in message
>>
>> news:d202a3aa-5e29-4431-91bf-9d1b50bae953@o42g2000hsc.googlegroups.com...
>>
>>
>>
>>
>>
>> > verizonwireless
>>
>> > Don't take any shit off those people. They:
>>
>> > Lie
>> > Spam your phone; fill it full of spam and charge you for calls and
>> > texts you don't make. Sim card idea is good for them; bad for you.
>> > Give you 5 different conflicting excuses for erasing your software,
>> > not answering e-mails, delivering lousy service, delivering voice-
>> > mails 2 weeks late, putting some body on the phone with you at tech
>> > service who cannot speak or understand the English language, telling
>> > you they will call back when they don't and don't intend to, don't
>> > correct their glitches, and give you a cock-and-bull story when your
>> > phone locks up or your software for ringtones and calendar are erased,
>> > and spam substituted in its place. My phone, a Nokia 6315i, at this
>> > moment is locked up and no one can call it. I just tried. And it's
>> > just two weeks old. It shows a call from a number and two windows at
>> > the bottom, one on the right says "Ignore," and the one on the left
>> > says"Quiet." Today is Nov. 23, 2007 and the phone locked up at 4:01
>> > p. m. for the third and last time. On the front of the phone the red
>> > light is blinking and I cannot turn the phone off.
>>
>> > And no, I didn't drop the damn thing. I have treated it with
>> > meticulous care.
>>
>> > I drove to the Verizon store which was full of glum-looking unhappy
>> > people waiting. The greeter (a stocky man w/crew cut) at the front
>> > asked me what the problem was. I told him I had had nothing but
>> > problems with this phone and he asked me, "Did you take the battery
>> > out and replace it?" No, I said, why shoujld I have to do that? He
>> > took out the battery and put it bck in and then said, "Yeah, something
>> > wrong with it." I went to kiosk to verify my bill and it gave me a
>> > bill of $131, which I damn sure won't pay because all I owe the
>> > bastards for is about two weeks of lousy, shitty service with a
>> > twitchy Nokia which isn't even a Nokia at all but a klunky, user-
>> > UNfriendly Pantech, which my old Motorola V276 runs rings around.
>> > Phone rings one time and quits, and party on other end says it rings
>> > and rings.
>>
>> > At R'ton it gave a message when it wouldn't work that it was searching
>> > for networks. No bars showed for reception or signal and I couldn't
>> > call or receive calls. I was at the airport where service had
>> > previously been excellent. In the hangar I can neither receive nor
>> > transmit, although with the Motorola V276 I could use the phone
>> > anywhere on the airport, including in all the hangars.
>>
>> > Remember, Verizon says at their toll-free number that you are entitled
>> > to quit them w/in 30 days and pay nothing for the calls and they will
>> > even let you take your number to another phone company.
>>
>> > My advice to you: Don't deal with Verizon. I'm through with them.
>>
>> Sorry to hear you got a lemon of a phone. Seems to me if you just
>> exchange
>> it for a good one, all will be right with the world. Hardly any reason to
>> bail-- and advise others to do so as well...
>
> If it were just the lemon cellphone, you'd be correct. I just
> finished a two-year contract with Verizon in summer of 2007. I paid
> my phone bill on time religiously every month. First year was
> satisfactory, no complaints. Second year their service quality began
> to diminish. Actually, it plummeted. There were increasing
> occurrences of dropped calls and voice mails that were two weeks late,
> causing me economic damage. Often the systems were down and for a day
> or two at a time I could not call or receive calls at the airport
> where I spent most of my time. This again caused serious economic
> injury. Then when Verizon agents advised me to dial a three-digit
> number to correct the tardy voice-mails, my phone's desirable software
> disappeared, and what appeared in its place was undesirable software
> which seemed to me designed to enhance Verizon's corporate profits, or
> greed, and diminish the usefulness of the cellphone. I asked them to
> fix my phone, make it like it was when I bought it. They refused and
> acted damn cavalier about it, as if to say, "This is the way it is;
> you can take it or leave it." As a matter of fact, I have often
> gotten that message in my dealings with Verizon, except for a few very
> helpful people with whom I spent an entire day getting my stolen
> number ported back to my phone.
>
> Someone in my family, a saboteur, got my SSN and ported my number to
> AT&T without my knowledge or consent. It took me days and days and
> threats and threats of lawsuits to get the number back. All Verizon
> needed to have done to have prevented that nuisance which destroyed my
> use of a cellphone for over a week was to have called me to confirm.
> They did not. They sure as hell can call anytime day or night
> promoting some new service or spam me with e-mail when they want to
> dig deeper into my pocket.
>
> During the second year of my service I had to call to have bogus
> charges taken off my bill. I noticed the last several months of my
> bill Verizon added charges for texting, although I neither texted nor
> accepted text.
>
> When I was acquiring this latest phone, a Pantech disguised as a
> Nokia, which was supposed to be free, they charged for it, then said I
> could apply for a rebate. That's a nuisance. And I made the mistake
> of signing a new two-year contract. Well, that contract is now
> declared null and void. A free phone is not free if you have to pay
> for it then make an onerous application and wait months for a rebate.
> And then something else struck me as utterly dishonest. The clerk at
> the store sold me on the phone as a GPS navigation device, and sure
> enough, there on the wall by the phone it clearly said it could be
> used as a GPS navigator. Well, I use those things all the time in
> aircraft, but the company who sells me the GPS doesn't sneak in a $20
> per month premium for using the damn thing, as Verizon does. My
> federal taxes pay for those navigation satellites -- the signals which
> my aircraft GPS interrogates is free. When I complained about the
> hidden charges, the obnoxious clerk inaptly named Amy pulled out a
> catalog and showed me in the catalog that GPS use would be extra.
> Well, I have a nice Garmin Aircraft GPS I can use on the highways, and
> it doesn't cost a damn cent extra.
>
> I have wasted half of this entire day dealing with the shifty,
> dishonest azzholes at Verizon. I won't waste any more time with
> them. My considerable patience with them is now exhausted.
>
> These are corporate rat bastards, these Verizon characters.
>
> Piss on them. I don't deal with crooks.
> Guess you won't be getting another cell phone, period.