| | Orange PAYG Standard vs PAYG SpeakEasy (more expensive)
I called Orange today to query about pricing and tariffs.
I was on PAYG standard rate (a long standing PAYG account of ten years). I
was told that this tariff was now the most expensive and they recommended
that I move to the new SpeakEasy with Bonus TopUp tariff. I have two phones
here, so decided to change just one of them to the new SpeakEasy tariff.
Having changed to the new SpeakEasy tariff on just one of my phones I
thought it was time to do a few timed test calls just to see how much I was
saving on the new SpeakEasy tariff, compared to the old one.
It seems the new SpeakEasy tariff is more expensive than my old existing
one. A 2 minute call to a fixed landline cost me 30p on SpeakEasy, but only
20p on the old standard PAYG tariff.
It seems I have been shafted again by Orange. It also seems that I cannot
go back to the old tariff either.... (No suprise there then!)
So if you are considering changing your tariff from an old long standing
PAYG account to SpeakEasy, I wouldn't bother. It will cost you more to make
calls to fixed lines, according to my tests.
How can Orange claim that they were going to save me money, when it appears
they have done the opposite? Can I complain to anyone about this?