I agree with Tommy Tee, but I still have Sprint and I like it very much.
Sprint should not reset the clock just because you activate a new phone or
do an ESN swap.

Jar-Jar

"Thomas T. Veldhouse" <veldy71@yahoo.com> wrote in message
news:5v16meF1jk536U2@mid.individual.net...
> RJA <rja@nospam.cinci.rr.com> wrote:
>>
>> Liars and Cheats. It's up to the Better Business Bureau now. Don't fall
>> for this if you're a sprint customer, and don't sign up for Sprint if
>> you're
>> not.
>>
>
> Their whole damn system is held together by "notes". To make matters
> worse,
> they don't even have in the system when you are due for a $150 credit
> towards
> a new phone, so they simply use the date of the last time the ESN on your
> account changed; that is the last time you swapped phones, whether you got
> an
> insurance replacement, bought a newer [but used] model on Ebay or simply
> bought full retail ... it doesn't matter, you lose your $150 credit until
> two
> years from that change.
>
> Their incompetant system and poorly trained CSRs [both in-store and call
> center] are enough to keep me from ever using them again.
>
> --
> Thomas T. Veldhouse
>
> America is the country where you buy a lifetime
> supply of aspirin for one dollar, and use it up in two weeks.
>