the BBU has no teeth with the cell phone world i wish you luck.


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AL'S COMPUTERS
"RJA" <rja@nospam.cinci.rr.com> wrote in message
news:47899932$0$4967$4c368faf@roadrunner.com...
> "Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message
> news:elmop-F886EB.19055212012008@nntp1.usenetserver.com...
> > In article <47895543$0$5145$4c368faf@roadrunner.com>,
> > "RJA" <rja@nospam.cinci.rr.com> wrote:
> >
> >> I called Sprint last Sunday to find out what my contract expiration
date
> >> was. I was told that it was 1/29/2008. The rep sensed that I may be
> >> cancelling and asked why. I told him that I had poor reception. He
then
> >> told me that if I wanted to, I didn't have to wait until the 29th to
> >> switch.
> >> Since I was within 30 days of the 29th, I could change without any
> >> charges.
> >> I asked if he was sure and he said yes, and that he would leave a note
on
> >> my
> >> account saying so. As a result, I went directly to Verizon and
switched.
> >
> > You had 3 weeks left to go, and you believed a first level CS person?
> >
> > Well, it was a fairly inexpensive lesson.
>
> Yeah, it's not going to cost anything when the BBB is done with it.
> Regardless if the CS person was right or wrong, he did say it, and that's
> all that matters.
>
>