From
http://news.theage.com.au/telstra-se...0121-1n6x.html
A telephone hotline has been established to assist Telstra's mobile phone
customers make the move from CDMA to Next G.
Last week, Communications Minister Stephen Conroy announced the telco would
have to delay its CDMA switch-off by at least three months because Next G's
performance in the bush was not up to scratch.
The closure was due on January 28 but Senator Conroy ordered Telstra to
report back to him by April 28 before any shutdown was allowed to proceed.
Telstra Country Wide Group managing director Geoff Booth said the company
would open a special hotline - 1800 888 888 - from Tuesday for customers
having issues with their handsets and equipment.
The hotline is being established in response to Senator Conroy's request for
extra measures to help Telstra customers with handset issues.
"This extends the unprecedented measures that Telstra has put in place both
before and after purchase to help customers get the handset and accessories
that best meet their requirements," Mr Booth said.