On 2008-02-07, DevilsPGD <spam_narf_spam@crazyhat.net> wrote:
> In message <slrnfqkg87.4jl.ktneely@piglet-int.astroturfgarden.com>
> "Kevin T. Neely" <ktneely@astroturfgarden.com> wrote:
>
>>users, sure, but I was surprised that the support people at the AT&T
>>"corporate" store couldn't just flash the device with some fancy piece
>>of flashing hardware "in the back".
>
> Other stores might be better, but at the stores I have visited, you'd be
> better off selecting someone from Cinnibon to do it.


lol, true enough. I discovered that there are "corporate" stores, and
then the other ones. These corporate ones are supposed to be more
in-line with what AT&T is doing, and have at least one technically
knowledgable member of the staff. When I've run into strange problems
in the past, I've had to drive a bit further to one of these stores to
get the issue resolved.

Even they couldn't do it.

On the plus side, I received my replacement yesterday: 2 days
in transit for a "5-7 day ground" shipment. not bad. The new N75
came nice and clean, and was an AT&T branded one, rather than
Cingular. At least it's not as hard on the eyes as the Cingular one.

cheers,
K

--
In Vino Veritas
http://astroturfgarden.com