"Ian Smith" <news0807REMOVECAPS@orrery.e4ward.com> wrote in message
news:13r6l83nk11b1e5@corp.supernews.com...
> Jack Torrence wrote:
>
>>
>> Oh shut up for once. I've been a perfectly happy customer of 3 for over
>> two years now. Customers of all networks experience bad customer service
>> and issues. 3 are no worse, and no better, than the others.
>
> I'd beg to differ. I've had phones from all the networks over the years
> and 3's customer services are the worst I've experienced.
>
> Having said that:
> - I'm generally a happy 3 customer, as I have little need to talk to CS.
> - they are improving, very slowly
> - the others are getting worse, slowly
>
> With 3 you just have to hope that things don't go wrong.

Before I was with 3 I was with Orange for 8 years. Their crap CS is the main
reason I left. Still kept a OVP Virgin SIM though in order to remind myself
once in a while of how crap they were.

When I moved house it took one simple phonecall to 3 to change my address.
It took Orange 3 attempts to do the same thing.