Hey,

Some experiences for anyone thinking of purchasing the LG TU500. I
purchased mine from a Telstra shop approx 12 months ago. I also
purchased the LG "in Car" kit.
The only reason I purchased the LG was because it was the only phone
available with a hard wire in car kit.

Two days after having the kit installed into my car I found you could
not change the profiles of the phone, the phone was stuck on headset.

To cut a long, (12 months long) story short....took the phone back to
Telstra shop...have to return to LG...did that...returned 3 weeks
later.
This happened another three times...finally they gave me another
phone.

"NOTE WELL" I purchased the phone OUTRIGHT...NO CONTRACT.
Telstra told me that had I purchased the phone on a contract they would
have given me a new phone after the third time it needed to be returned
for service. LG have a "repair only" warranty, they will not replace
until you have had to return your phone at least four times.

After I received my new handset from LG, (with the old battery on it),
I did not use the in car kit for approx one week, the first time I used
the kit, guess what, same old problem...took it back to the Telstra shop
and young lady I had not delt with before said, "oh, this happens all
the time, I think the in car kits are doing it"

At the time of writing I am waiting for a decision from the shop re a
new Nokia..

Cheers

Fishingphilby


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fishingphilby

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