What operating system does your computer use?
Have you used that computer with BitPIM and another phone before?

My family has three 8300s, and one of them won't fully work with BitPIM.

<pkaytes@DELETECAPSAND THIS@SIGN.att.net> wrote in message
news:uacjr31nrcctuabdtppgi3sq6420e7kh6f@4ax.com...
> I purchased a data cable for my LGX8300 so that I can use Bitpim to
> sync contacts on the phone. When I plug the cable and phone into the
> USB slot, I get an error message that "One of the USB devices attached
> to this computer has malfunctioned, and Windows does not recognize
> it." I clicked on the balloon with the error message, and "Unknown
> Device" was bolded. However, when I go into Device Manager, none of
> the USB devices show any errors.
>
> When I go into Bitpim and take a look at the settings, not
> surprisingly, no ports are available. I did have a FutureDial Modem
> driver in the list, however, that didn't seem to work, so I
> uninstalled it and installed the modem driver from LG
> (LGUSBModemDriver_Eng_WHQL_Ver_4.6.exe), but that didn't make much
> difference. The readme file says:
>
> Inf files for Win2000/XP
> --------------------------------------------------------------------------
-----
> lgusbmodem.inf - setup information file for usb modem for
> Win2000/XP.
> lgusbbus.inf - setup information file for usb bus
> driver for Win2000/XP.
> lgusbdiag.inf - setup information file for usb diag for
> Win2000/XP.
>
> Sys files for Win2000/XP
> --------------------------------------------------------------------------
-----
> lgusbmodem.sys - driver file for the usb modem for
> Win2000/XP.
> lgusbbus.sys - driver file for the usb bus for
> Win2000/XP.
> lgusbdiag.sys - driver file for the usb diagnostics port for
> Win2000/XP.
>
> Catalog File For Win2000/XP
> --------------------------------------------------------------------------
-----
> lgdriver.cat - Catlog File For Driver Kit for Win2000/XP
>
> System is XP/SP2. I tried manually installing the driver for the
> Unknown Device from the folder that contains the above files, but
> nothing has worked.
>
> I don't know if it's the cable or something else. I do know the cable
> isn't totally nonfunctional, as it charges the phone.
>
> Any advice? I'd like to get this to work, but should I stay away from
> the cheap data cables on Ebay (which is where this one came from,
> although a Google search seems to indicate that they work fine) and
> just get an LG cable, or would a bluetooth dongle be a successful
> (although more expensive) solution? I'd rather avoid the dongle if
> necessary.
>
> Thanks for any info.
>
> Paul