alp wrote:
> Clark wrote:
>
>> philo wrote:
>>> "waz" <wazungy2@telus.net> wrote in message
>>> news:%u4zj.40876$w94.34192@pd7urf2no...
>>>> Here is a cut and paste I tried to send logitech support by form email,
>>> but
>>>> then it asked me for my name and street adress and passwords and to
>>>> register..... forget it.
>>>> Just to let them know they have a problem with one of their optical
>>>> mouse products!
>>>>
>>>> Short of it is their OLD optical mouse works fine on 3 systems I tried
>>>> it on. A newer model does not work on any.
>>>>
>>>> Thought I would share....
>>>>
>>>> ------------------------------------
>>>> I have used a logitech optical mouse for several years without problem.
>>>> Yesterday I bought one for my mother's computer. It failed to work or be
>>>> recognized (Dell dimension 2300). I thought perhaps the dell system was
>>>> being finicky. I removed the logitech optical mouse from MY system (Asus
>>>> A7V8x, winxp) in the ps2 port using an adapter (as usual) and installed
>>> the
>>>> new mouse and booted up.
>>>>
>>>> MY system failed to recognize the mouse (cursor wouldn't move, same like
>>> my
>>>> mother's computer).
>>>>
>>>> I removed the mouse from the ps2 port and installed it directly into the
>>> usb
>>>> port.
>>>>
>>>> Reboot.
>>>>
>>>> Still the cursor does not move! The mouse led is on and very bright. It
>>>> stays bright. My other logitech mouse is bright when I lift it to look
>>>> at the light but goes dimmer right away. The new mouse stays bright.
>>>>
>>>> I returned it to the store and got an exchange. They were able to get
>>>> the mouse working with no problem at the store on a new system.
>>>>
>>>> I got home and tried the replacement.
>>>>
>>>> It does not work.
>>>>
>>>> The logitech mouse I have that DOES work is M/N M-BJ58 , P/N
>>>> 830524-0000.
>>>>
>>>> The mouse that does NOT work has a PID of LZ750A60CKA on a white
>>> sticker.M/N
>>>> M-UAE96.
>>>>
>>>> I am sorry find that this mouse which should work with win98 to vista is
>>> not
>>>> working on 2 computers with XP and one with linux (I use the same old
>>>> logitech optical mouse on 2 different systems with dual boot linux and
>>>> windows, no problems.) Nor does it work on my mother's dell dimension
>>>> (winxp). What hardware changes are you making that makes the newer
>>> products
>>>> fail to work lijke the older products?
>>>>
>>>> Can you offer an explanation?
>>>>
>>>>
>>>
>>>
>>> Yes, you neglected to install the drivers...
>>>
>>>
>> It should work without any drivers. You don't have to reboot for USB
>> mice, just plug them in and you can do that even with another mouse
>> installed.
>>
>> If you set up all the computers you are using, maybe there is something
>> in common with them that is causing problems, maybe some type of driver
>> for another type of pointing device. Ask someone else to let you "plug
>> in"....
>>
>> Would you please post what model the mouse is--Laser? What does it say
>> on the box? I can I find it on the Logitech site?
>>
>> I have never had a problem with a Logitech mouse. The chances of you
>> getting two bad ones, and they both work at the store is pretty much
>> impossible.
>>
>> Clark
>
> The problem mouse is called logitech optical mouse USB. It is a 3 button
> mouse, the third button being the wheel.
> A code on the box says Opt MS USB931369-0215. On the mouse itself is a model
> number (?) M/N M-UAE96. The back of the box states that NO SOFTWARE is
> necessary (no driver/software disc comes with it at all) and that it will
> work with win 98 , 2000, Me, XP and c OS X . A sticker on the box states it
> is Vista Certified.
> The box states it is "best selling optical technology" and I do not doubt
> that.
>
> I love my working logitech optical wheel mouse (different model number M/N
> M-BJ58 and although older looks identical except for color). I have not
> had to install any mouse drivers since I moved away from windows 98 (to
> Linux and Win XP). Besides, winXP is supposed to detect new hardware that
> it doesn't have drivers for and ask the user how to proceed. I can't even
> get to that state because I can't move the cursor to the proper win XP
> login icon (multiple family user accounts) at start up!
>
>
> It is going back today and I'm going to try to find an older model.
>
>
>
>
>
>
>
>
Log in with an old mouse, and then plug in the new one on the USB port
and see if it works that way.

The only other thing I could think of is what type of surface are you
using it on? Maybe the color or texture is bad. I have a laser mouse
now and you can't even see the beam.

Clark