Yes, but which end?

My end is a SNOM 300, with suppress_silent: off

Voipfone's end is????

and voipfone support wrote back: "I'm a fraid a call left on mute will
eventually disconnect as our system detects no use and drops the line -
after 2 minutes I believe. This is a safety feature to prevent dead calls
being charged for indefinately"

Surely this cannot be the right behaviour....

More thoughts? Any one else got the same issue?

JM


"mattpark" <admin@ukvoiptalk.com> wrote in message
news:mattpark.36kkd3@no-mx.ukvoiptalk.com...
>
> Having you call cut off at exactly 2mins after going on hold is almost
> certainly an end point configuration issue.
>
> What SIP device are you using?
>
> As Stephen Lewis mentioned, its probably connected to silence
> suppression. In xlite, you can set SIP keep alives to be sent in the
> advances settings area.
>
> Matt
>
>
> --
> mattpark
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