View Single Post
  #8 (permalink)  
Old 04-02-2008, 02:53 AM
D
Guest
 
Posts: n/a
Default Re: Changing plan and prorated fee

On Mon, 17 Mar 2008 16:10:29 -0700, "Victek" <victek@invalid.invalid>
wrote:

>A while back I increased the minutes of my plan and got nailed for an extra
>$20 on my next bill. The rep gave what to me was an unintelligible
>explanation about the account being "prorated". I'm thinking I'd like to
>change the minutes again, but if possible I'd like to avoid an extra charge.
>Is there a way around it?


Since they bill for the upcomming month on the bill, if you go up in
minutes, the $20.00 was to give you the higher amount of minutes right
away. that charge would have been on the last bill had they known you
wanted the higher minutes then, but they didn't.

If you want to avoid prorates (very much advised) have then either
backdate (if going up in minutes) the plan. (if you are changing from
America's Choice to Nationwide price plans, they will not be able to
backdate it. they should offer you 500 migration minutes, and if that
doesn't cover it they should offer to rework the bill for you)

If you are going down in minutes, you can have the new plan take
effect on your next bill cycle date. you will still have all your
minutes that you already were billed for last month, and the new rates
will start next bill with no proration.

Reply With Quote
Sponsored Links