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Old 04-14-2008, 06:23 AM
Ness-Net
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Default Re: Does Verzon Still Love Me


"TeddeLI" <Spam@nospam.neat> wrote in message news:mn.6a097d8421180e67.69402@nospam.neat...
> Larry wrote :
>> "tigercat" <a1$markd3a1$@yahoo.com> wrote in
>> news:TsudnUOMU4cXI53VnZ2dnUVZ_rKtnZ2d@comcast.com:
>>
>>> when
>>> i called VZW to terminate, they connected me to some other department
>>> where an exceptionally nice guy smooth talked me back to VZW.

>>
>> That would be the Retention Department. I still get snailmail to my PO
>> Box from them after years of being on Alltel...who's stores have nicely
>> padded CUSTOMER chairs to sit in while you do business with them.
>>
>> My best day with Verizon was when there was this poor little old lady
>> standing in line waiting for her turn with the service
>> bureaucrats...leaning distraughtly against her cane. I found an
>> unguarded EMPLOYEE chair and obsconded with it when the clones were
>> distracted, dragged it over to her and asked her if she'd like to sit
>> down. She thanked me, profusely.
>>
>> A manager walked by and scowled at her being seated in one of the
>> heavily guarded CSR chairs. I leaned out of line long enough to say, "I
>> DARE you to take it away from her. I bet it will cost you at LEAST the
>> 20 accounts that have been standing here nearly an hour waiting for
>> someone back there to get off their asses and wait on us. I can,
>> probably, make it cost you many more accounts online."
>>
>> He stalked off without comment. The people in line smiled. I thought a
>> round of applause would have been more appropriate, like I got for
>> getting on the WalMart paging system someone left unguarded and saying
>> VERY loud, "ALL CASHIERS TO THE FRONT, NOW! ALL CASHIERS TO THE
>> FRONT!" to help us get our stuff paid for. Walmart - 24 checkout
>> counters, 4 of them manned by idiots who don't know how to make change.
>>
>> I wanted to get a case of waiting room chairs from Sams Club, paint:
>> CUSTOMER OWNED CHAIRS - DO NOT TOUCH OR REMOVE OR WE WILL SUE
>> across the back of them and arrange them on the BLANK CARPET in the
>> middle of the store. Every time you went in there, you were STANDING
>> and WAITING for something. They took the customer lounge Cellular One
>> provided away from us first. That didn't keep us from demanding
>> service, so all chairs soon vanished shortly after. There was a desk to
>> write checks on in line for the cashiers and they noted everyone was
>> slouching, leaning on them to take the pressure off their weary feet, so
>> they took the desk out and didn't replace it. All that was left was a
>> large, blank, poorly carpeted area with no carpet pad on the concrete
>> with nothing to lean on.
>>
>> When the Churning department asked why I left, this "feature" was one of
>> my bullet points, duly noted.
>>
>> Assholes.....how awful.

>
> Do you keep these old stories in a file somewhere on your hard drive or
> do you have them in memory and just retype them?
>
> You bored us with this one several years ago.
>
>


I'd say more like several times - in the past year or so...
Like a chronic broken record.

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